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Aetherous

Never use PayPal

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Long story short...someone paid me for something through PayPal, and then made a false claim of having not received the item.

PayPal then made my account negative for that amount, made me explain my side...then took a month to ask me for evidence. I provided it right away, and then they took a couple of weeks to make a decision...in favor of the scam artist, despite the evidence! Now they ask that I add money to my account so make the balance 0...essentially stealing money from an honest customer.

Take it from me: don't use PayPal if you're selling or accepting money, because there's the chance the buyer will use this scam and due to PayPal's policies, you'll lose.

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Okay, thanks . I was wondering about this . Also I kept getting emails from 'them' claiming someone was using my account, but no money ever went into it after a while so none was missing, it happened three times after I stopped using it .  Then they ignored me .

 

What will you switch to ?

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I contacted the Better Business Bureau right away after this happened, and opened up a case on Paypal, giving all evidence to them.

BBB emailed me a couple of days ago saying they never received a response from Paypal to their enquiry, and to send them any communications Paypal made with me. I was busy and didn't send anything else.

Just today (as a result of the BBB), Paypal suddenly refunded the full amount.

So...if you do use Paypal and get screwed, contact the BBB.

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I've used Paypal for more than 15 years and never had a problem with them... but of course buyers and sellers encounter issues and the go-betweens like ebay, amazon and paypal will handle it either quickly or  like a slow boat... and why signature delivery is worth the few dollars. 

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I thought they were great for years...up until this happened.

Apparently even if your buyer receives your product, and you have proof it was delivered to them, they can still file a false claim and Paypal will side with the buyer automatically. I was reading lots of stories of sellers getting burned this way.

Luckily, most people aren't out there trying to scam people.

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I suggest an experiment -  each of you send large amounts of money to my paypal a/c and then complain when I don't return it - and we'll see what happens.

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I have never been a seller so I know nothing about that.  I have been a buyer many times and had no negative experiences.

 

Haven't used them for maybe three years now so I have no idea how the company is evolving.

 

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5 hours ago, Marblehead said:

I have never been a seller so I know nothing about that.  I have been a buyer many times and had no negative experiences.

 

Haven't used them for maybe three years now so I have no idea how the company is evolving.

 

 

That's a good point... being a buyer vs seller has it's selling points ;)

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